Good News/Bad News for Financial Services Industry

Financial Services Forum President and COO Rob...
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Let’s get the bad news out of the way

Employee Engagement is Going Down the Tubes. According to a recent survey of 300 full-time financial services employees, only about half said they intend to stay with their employer for the long term or believe they have a promising future with their company, and only about half of those surveyed would recommend their company as a great place to work.

The results from Modern Survey’s Employee Engagement Index indicate that within the financial services industry, the engagement declines are much more dramatic than the overall U.S. workforce. Fully 62% of financial services employees are now disengaged or under-engaged.

Why should industry executives be concerned with these numbers? Greater employee engagement results in higher retention, higher productivity, and higher profitability. Do you really want your top performers jumping ship?

Now for the good news.

You can help boost employee engagement – face-to-face meetings and events are part of the solution.This morning’s MeetingsNet article “The New Crisis in Financial Services: Disengaged Employees” by Alison Hall quotes Don MacPherson, president of Modern Survey:

Senior leaders should focus on communicating the future of the organization. Meetings and events can be extremely helpful in accomplishing this, especially for large organizations. Anytime a CEO or executive team can get together in person to communicate the future of the organization, it’s a good thing.

Read the full article: Disengaged Employees Is Looming Crisis for Financial Services Industry

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